Terms of Service and Use

Images shown on this online portal are only indicative and may not reflect the actual condition. www.sumtripti.com is an internet based travel portal owned and operated by SumTripti Vacations Pvt Limited, a company incorporated and existing in accordance with the laws of the Republic of India, with its registered office at Hyderabad, India.

Terms ‘we’, ‘us’, ‘our’ and ‘the company’ refer to SumTripti . The term ‘you’ or ‘guests’ refers to clients visiting our online portal or planning their vacations with us along with our optional service catalogue such as flight, train, bus booking , visa services . This online portal allows our guests to know about our destination offers in order to plan their holidays, gather information related to destinations.

This Guest Agreement (“Agreement”) sets out the terms and conditions on which SumTripti shall provide the Services to the guest through the Online portal. In addition to this Agreement and depending on the Services opted for by the guest, the guest shall be required to read and accept the relevant T&C for such Service, which may be updated or modified by SumTripti from time to time. Such T&C shall be deemed to be a part of this Agreement and in the event of a conflict between such T&C and this Agreement, the terms of T&C shall prevail.

Use of the portal is offered to the guests conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the T&C, as may be posted on the Online portal from time to time. For the removal of uncertainties, it is clarified that use of the online portal by the guest constitutes an acknowledgement and acceptance by the Guest of this Agreement and the T&C. If the Guest does not agree with any part of such terms, conditions and notices, the Guest must not use the Online portal. Additionally, the Service partner may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example, flights, hotel reservations, packages, etc.). The Guest shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service partner with whom the Guest is booked including terms and conditions set forth in a Service partners’ fare rules or contract of carriage. In the event that any of the terms, conditions and notices contained in this Agreement or the T&C conflict with the additional/other terms and guidelines specified by the Service partner, then the latter terms/guidelines shall prevail.

THE COMPANY at its sole discretion reserves the right to not to accept any order placed by the guest through the Online portal without assigning any reason thereof. Any contract to provide any service by SumTriptiis not complete until full money towards the service is received from the guest and accepted by SumTripti .

It may also be noted, that by providing any personal information such as mobile numbers, the visitor hereby specifically authorizes the company and/or its authorized representative to contact him or her.

MODIFICATION OF TERMS

SumTriptireserves the right to change the terms, conditions and notices under which the Services are offered through the Online portal, including but not limited to the charges for the Services provided through the Online portal. The Guest shall be responsible for regularly reviewing these terms and conditions.

 

PROHIBITED ACTIVITIES AND USE OF THE ONLINE PORTAL

The Guest accept and undertakes not to sell, trade, resell or exploit for any commercial purposes, any portion of the Service. It is further clarified that the Online portal is not for commercial use by the guests and is specifically meant for personal use only.

The Guest further agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Online portal. Limited reproduction and copying of the content of the Online portal is permitted provided that the SumTriptiname is stated as the source. It is further clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Online portal is not permitted.

As a condition of the use of the Online portal, the Guest warrants that they will not use the Online portal for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by this

Agreement and/or the T&C including both specific and implied. In addition, the Online portal shall not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party’s use and/or enjoyment of the Online portal. The Guest shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the Online portal.

WARRANTIES AND LIMITATION OF LIABILITY

SumTriptihas endeavored to ensure that all the information on the online portal is accurate, but SumTriptineither warrants nor makes any representations regarding the quality, accuracy or completeness of any data or information contained. SumTriptimakes no warranty, express or implied, concerning the online portal and/or its contents and disclaims all warranties of fitness for a particular purpose and warranties of merchantability in respect of services, including any liability, responsibility or any other claim, whatsoever, in respect of any loss, whether direct or consequential, to any guest or any other person, arising out of or from the use of the information contained in the online portal.

Since SumTriptiacts only as a booking company, In no circumstances SumTriptishall have any liability whatsoever for any aspect of the arrangements between the service partner and the guest as regards the standards of services provided by the service partners.

Although SumTriptimakes reasonable commercial efforts to ensure that the description and content in the T&C and on each page of the online portal is exact and correct, it does not, however, take responsibility for changes that occurred due to human or data entry errors or for any loss or damages suffered by any guest due to any information contained herein. Also, SumTriptiis not the service partner and cannot therefore control or prevent changes in the published descriptions which are based upon information provided by the service partners.

SumTriptidoes not endorse any advertiser on its online portal in any manner. The guests are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

SumTriptidoes not, by offering travel related services to particular destinations, represent or warrant that travel to such destinations is without risk, and shall not be liable for damages or losses that may result from travel to such destinations. In no event shall SumTriptibe liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

(a) The use or the inability/failure to use the services.

(b) The cost of procurement of substitute goods and services or resulting from any goods, information or services purchased or obtained or messages received or transactions entered into through the services.

(c) Unauthorized access to or alteration of the guest’s transmissions or data.

(d) Any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the online portal.

Neither shall SumTriptibe responsible for the delay or inability to use the online portal or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the online portal, or otherwise arising out of the use of the online portal, whether based on contract, tort, negligence, strict liability or otherwise. Further, SumTriptishall not be held responsible for non-availability of the online portal during periodic maintenance operations or any unplanned suspension of access to the online portal that may occur due to technical reasons or for any reason beyond SumTripti ’s control. The guest understands and agrees that any material and/or data downloaded or otherwise obtained through the online portal is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

These limitations, disclaimer of warranties and exclusions apply without regard to whether the damages arise from:

(a) Breach of contract.

(b) Breach of warranty.

(c) Negligence, or

(d) Any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law. The maximum liability on part of SumTriptiarising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any consequential loss, damage or additional expense whatsoever.

USE OF COMMUNICATION SOURCE

The Online portal may contain services such as email, chat, bulletin board services, information related to various tourist spots, news groups, forums, communities, personal web pages, calendars, and/or other message (hereinafter collectively referred to as “Communication Source”). The Guest agrees and undertakes to use the Communication Source only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, the Guest agrees and undertakes that when using a Communication Service, the Guest will not:

(i) Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.

(ii) Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

(iii) Upload files that contain software or other material protected by intellectual property laws unless the Guest owns or controls the rights thereto or have received all necessary consents.

(iv) Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Online portal or another’s computer.

(v) Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.

(vi)Conduct or forward surveys, contests, pyramid schemes or chain letters.

(vii)Download any file posted by another guest of a Communication Service that the Guest know, or reasonably should know, cannot be legally distributed in such manner.

(viii) Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

(ix) Violate any code of conduct or other guidelines, which may be applicable for or to any particular Communication Service.

(x) Violate any applicable laws or regulations for the time being in force in or outside India. and

(xi) Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Online portal contained elsewhere herein.

SumTriptihas no compulsion to monitor the Communication Services. However, SumTriptireserves the right to review materials posted through Communication Service and to remove any materials in its sole discretion. SumTriptireserves the right to terminate the Guest’s access to any or all of the Communication Services at any time without notice for any reason whatsoever. SumTriptireserves the right at all times to disclose any information as is necessary to satisfy or comply with any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in SumTriptisole discretion.

SumTriptidoes not control or endorse the content, messages or information found in any communication service and, service and, therefore, SumTriptispecifically disclaims any liability or responsibility whatsoever with regard to the communication services and any actions resulting from the guest’s participation in any communication service.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. Guest is responsible for keeping himself updated of and adhering to such limitations if they download the materials.

FEES & PAYMENT

In the event that your payment is taken at the time of booking, The Guest shall be liable to pay all applicable charges, fees, duties, taxes, levies and assessments for availing the SumTriptiVacations Pvt Ltd Services.

SumTripti further reserves the right to alter any and all fees from time to time, without notice. INSURANCE Unless explicitly provided by SumTriptiin any specific service or deliverable, obtaining sufficient insurance coverage is the obligation/option of the guest and SumTriptidoesn’t accept any claims arising out of such scenarios.

Insurance, if any provided as a part of the service/ product by SumTriptishall be as per the terms and conditions of the insuring company. The Guest shall contact the insurance company directly for any claims or disputes and SumTriptishall not provide any express or implied undertakings for acceptance of the claims by the insurance company.

FEEDBACK, REVIEWS, COMMENTS, PHOTOS AND OTHER SUBMISSIONS AND SOLICITATION

We appreciate hearing from you. Please be aware that by submitting content to this Online portal by electronic mail, postings on this Online portal or otherwise, including any hotel reviews, photos, videos, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, Submissions), you grant SumTripti   and its affiliates (which shall mean any entity whether a person, corporation, partnership or otherwise) that directly or indirectly, controls, are controlled by, or are under common control with SumTripti

The Guest is aware that SumTriptiprovides various services like hotel bookings, car rentals, holidays and would like to learn about them, to enhance his / her travel experience. The Guest hereby specifically authorizesSumTriptito contact the Guest with offers on various services offered by it through direct mailers, e-mailers, telephone calls, short messaging services (SMS) or any other medium, from time to time. In case that the customer chooses not to be contacted, he /she shall write to SumTripti   for specific exclusion at the address posted on online portal or provide his / her preferences to the respective service partner. The customers are advised to read and understand the privacy policy of SumTripti .com on its online portal in accordance of which SumTripti .com contacts, solicits the guest or shares the guest’s information.

FORCE MAJEURE

The guest agrees that there can be exceptional circumstances where the service operators like the airlines, hotels, the respective transportation providers or concerns may be unable to honor the confirmed bookings due to various reasons like climatic conditions, labor unrest, insolvency, business exigencies, government decisions, operational and technical issues, route and flight cancellations etc. If SumTriptiis informed in advance of such situations where dishonor of bookings may happen, it will make its best efforts to provide similar alternative to its customers or refund the booking amount after reasonable service charges, if supported and refunded by that respective service partners. The guest agrees that SumTriptibeing a company for facilitating the booking services shall not be responsible for any such circumstances and the customers have to contact that service partner directly for any further resolutions and refunds.

The Guest agrees that in situations due to any technical or other failure in www.sumtripti.com, services committed earlier may not be provided or may involve substantial modification. In such cases, SumTripti shall refund the entire amount received from the customer for availing such services minus the applicable cancellation, refund or other charges, which shall completely discharge any and all liabilities of SumTriptiagainst such non-provision of services or deficiencies. Additional liabilities, if any, shall be borne by the Guest.

SumTripti shall not be liable for delays or inabilities in performance or non performance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such event, the guest affected will be promptly given notice as the situation permits.

OBLIGATIONS OF GUEST

In consideration of use of the Online portal, the Guest represent and confirm that the Guest is of legal age to enter into a binding contract and is not a person barred from using the Online portal and/or receiving the Services under the laws of India or other applicable law. SumTripti is responsible only for the transactions that are done by the Guest through www.sumtripti.com.  SumTripti will not be responsible for screening, censoring or otherwise controlling transactions, including whether the transaction is legal and valid as per the laws of the land of the Guest.

The Guest warrants that they will abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of the services. The Guest further warrants that they will comply with all applicable laws and regulations regarding use of the services with respect to the jurisdiction concerned for each transaction.

To avail a Service the Guest has and must continue to maintain at his sole cost:

(a) All the necessary equipment including a computer and modem etc. to access the Online portal/avail Services.

(b) Own access to the World Wide Web. The Guest shall be responsible for accessing the Services and that access may involve third party fees including, airtime charges or internet service partner’s charges which are to be exclusively borne by the Guest.

The guest also understands that the services may include certain communications from www.sumtripti.com as service announcements and administrative messages. The Guest understands and agrees that the services are provided on an “As is” basis and that www.sumtripti.com does not assume any responsibility for deletions, miss delivery or failure to store any guest communications or personalized settings.